Auto-ship Questions

Select the product and packet quantity you require. Then select how often you would like it delivered to you from the drop down menu.

For credit cards we accept Visa and MasterCard. Recurring sales can't be setup with PayPal or Internet Banking.

With Auto-Ship you can choose to have your product discreetly packaged and delivered to you; weekly, fortnightly, monthly, 2 monthly or every 3 months.

Sign in to your account, click on the AUTO SHIP MANAGEMENT button. You can view and edit your Auto-Ship orders here.

On the day your Auto-Ship order is discreetly packaged and sent you will receive email confirmation that payment has been processed.

Sign in to your account, click on AUTO SHIP MANAGEMENT button and click on the red CANCEL button. This will permanently CANCEL this Auto-Ship order.

Sign in to your account, click on AUTO SHIP MANAGEMENT button and click on the yellow PAUSE button. This will PAUSE your Auto-Ship order until you choose to RESUME it.

Sign in to your account, click on AUTO SHIP MANAGEMENT button and click on the green RESUME button. (Before you RESUME your order, you must have first paused it.) When you click RESUME your credit card will be charged and your Auto-Ship order will be sent again that same day and at the selected period thereafter unless you choose to PAUSE or CANCEL the order.

Your credit card will be charged (at the discounted rate for Auto-Ship orders) on the same day your Auto-Ship order is dispatched. Example: If you selected to receive your Auto-Ship order every 2 weeks and you placed your order on the 1st, then your credit card will be charged again and your order discreetly packaged and sent out to you on the 15th.

Yes. All orders are discreetly shipped in totally plain cardboard packaging. We protect and respect your privacy. People will not know what is inside your box from the plain cardboard packaging that we use to ship your order. Only your name and address will be on the address label, nothing else.

If there is a problem with your payment, you will be sent a notification email and we will attempt to process payment for your order on the next working day.

Your order will be processed and your credit card charged on the next working day. On the day your Auto-Ship order is discreetly packaged and sent you will receive email confirmation that payment has been processed. You can expect to receive your Auto-Ship order within 1-3 working days.